A community of everyday people doing extraordinary work to make things better

80 VOICES MONTAGE web

When the CEO brings you an envelope and tells you not to worry your mind casts over recent days, to open it and find a thank you letter for 10 years service was a complete surprise, 10 years is a very long time but for me it hasn't felt that long at all!

I still vividly remember the phone call confirming I was successful, and my jaw dropping when they said I didn't have to work weekends or bank holidays. Having worked shifts previously covering all days of the year I didn't know what to do with myself on my first bank holiday, that's definitely not a problem for me now. 

When you join a local Citizens Advice you have aspirations of making a difference, at that time I had no idea as to the difference it would end up making on me. My local office is more than a place of work, it's a community of everyday people doing extraordinary work to make things better. It's not easy but it is incredibly rewarding, I am a better person for it and proud to be part of the WCA team.

montage

I've seen many changes and am grateful for the opportunities WCA has afforded me, including returning to college to support my career progression with our services. A particular highlight was managing our first digital apprenticeship programme which led the way to more opportunities for new apprentices to join us is in various roles. 

I started on a 18 month contract, I managed to miss the exit and am excited about what comes next! I have to give my thanks to every individual that I have ever worked with for making my 10 years great!

80 voices
Contact us
Please use this form to get advice or to contact us.

We will usually respond to your enquiry by email, however sometimes we may need to call you (for example a foodbank request). We aim to respond to your enquiry within 5 working days, however during busy times it may take a little longer. Please check your junk and spam folders if you have not received a response.

If your enquiry is urgent, it’s usually better to call us on 0808 278 7995 (Lines are open Monday to Friday 9am to 4pm. Closed on public holidays).
For more ways to get advice, click here.

Note: We are only able to give advice to Wiltshire residents. If you live outside Wiltshire you can find your nearest Citizens Advice here.

Your personal information
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. We collect and use your personal information to help with your problem, improve our services and tackle wider issues in society that affect people’s lives. We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy.

Your details
If you are contacting us on behalf of someone else (family member, friend etc), there is limited information we can provide. Please get them to contact us themselves to allow us to provide the best service.

Fields marked with ( * ) are required.
If you don’t have a phone or don’t want us to call you, please write 000.
Special category personal data
We need your consent to record and use your special category data, which includes information about your ethnicity, health / disability, religion, sexual orientation, or trade union membership. We will only use this information for the purposes detailed in our data protection statement. Without this explicit consent we may not be able to give you full advice.
1500 characters left
Can we contact you for feedback? We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your special category data so that we hear from different groups.

If you agree to us getting in touch for feedback please let us know how you’d prefer to be contacted by ticking the boxes below.

I agree to Citizens Advice selecting me for feedback using my information and I give permission to be contacted for feedback by (please tick all that apply):