New Trustee Positions at Wiltshire Citizens Advice

Trustee recruitmentWe're looking for people to join our team of trustees. 

Wiltshire Citizens Advice is an independent charity that is part of the national Citizens Advice network which has been in existence since 1939.

We have around sixty employees, along with over fifty talented volunteers who give advice to people across Wiltshire, helping with a wide range of issues including welfare benefits, debt, housing and employment. We help around 15,000 families every year which makes us one of the biggest Local Citizens Advice services nationally. 

Currently we have a team of six trustees, including the Chair, and we are looking to increase this to ten within the near future.

The role of trustee exists to support the organisation and to assist and offer guidance to the CEO and their team, along with setting the organisation’s strategic direction, and monitoring expenditure and performance.  

Our trustees have a range of skills that we can call on, but we would ideally like to attract new trustees who as well as general business, health or charitable sector knowledge also some experience of the fields of law, ICT, or human resources. However, whilst experience within these areas is preferred, we are keen to invite applications from people who genuinely wish to assist the team, and who have good communication and numeracy skills, along with a level of empathy and willingness to contribute.

We are also keen that our trustees reflect Wiltshire’s wide client group and would welcome applications from adults of all ages, irrespective of background, ethnicity or sexual orientation. 

 

What’s in it for you?

  • You can meet people and build relationships with trustees, staff and volunteers.
  • You could make a positive impact and assist people within Wiltshire by ensuring that our operations are sustainable and that they meet the needs of our community.
  • You can build on your leadership, governance and strategy skills.
  • You can become part of a good team!

The role of trustee is ‘pro bono’ but we do pay expenses for travel and some other agreed activities. Our trustee team usually meets every six weeks or so on Thursday evenings and you’ll likely need to give around two hours each meeting, and you may need to attend other meetings if you’re involved in specific projects, or meet with volunteers and staff occasionally within Wiltshire Citizens Advice. We can be flexible about the time spent and how often you volunteer. 

If you feel that this is a role that you could fill and enjoy, then please complete the application form, below and return to This email address is being protected from spambots. You need JavaScript enabled to view it.

Volunteer Application Form

Trustee role description

You can find out more about Wiltshire Citizens Advice in our Annual review below:

Wiltshire Citizens Advice Annual Review 2021/22
  

Published 30 May 2023

 

Contact us
Please use this form to contact us, or to get advice by email.

We aim to respond to your enquiry within 5 working days, however during busy times it may take a little longer. If you don’t get a reply in your inbox, please check your spam or junk folder.

To contact us for advice by phone, call: 0808 278 7995
(Monday to Friday 9am to 4pm. Closed on public holidays).

Or for more ways to get advice click here.

Fields marked with ( * ) are required.
1000 characters left
Your personal information

When you provide us with personal information, for example, when using this form to contact us, we take steps to ensure that your information is treated securely.

We need to record information about you to help with your enquiry. We have a legitimate interest to do this.

We keep what you tell us safe and confidential and you always decide what you share with us. You can read more about how we handle and store your data in our privacy policy (this will open in a new window, so that any information you have already added to this form will be kept in this window)

We need your explicit consent to keep some information, including your ethnicity, religion, health conditions, sexual orientation, and trade union membership.

If you agree, we’ll use this information, which is known as ‘special category personal data’ to:
● give you advice
● help us gather data to improve our service
● support our research in a way that you can’t be identified

For example, if you need advice about claiming certain benefits, you may want to tell us about health problems you have which may be relevant to your enquiry.

By ticking the boxes below you consent to Citizens Advice recording the special category personal data you choose to provide Citizens Advice.

We’ll make sure all your information is kept safe and secure.

Yes, I consent to you holding information on my (please tick all of those you agree to):
Can we contact you for feedback?

We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your special category data so that we hear from different groups.

If you agree to us getting in touch for feedback please let us know how you’d prefer to be contacted by ticking the boxes below.

I agree to Citizens Advice selecting me for feedback using my information and I give permission to be contacted for feedback by (please tick all that apply):