Our people

Wiltshire Citizens Advice employs around 50 people and has the support of more than 130 volunteers. More than 15,000 people a year come to us for help and advice.
Our trustees, supporters, funders and partners are also essential to the success of our work.

Meet our Trustees

Our board of trustees is collectively responsible for the governance of the organisation and guides the direction and strategic management of Wiltshire Citizens Advice.

Keith Johnston, Chair of Trustees


Keith Johnston

Keith lives near Trowbridge and became a Trustee of the newly formed Wiltshire Citizens Advice in 2010, Vice Chair in November 2012 and Chair in April 2015, His term of office as Chair runs through until November 2018. Prior to appointment as Chair of Trustees, Keith chaired the People Management and then the Service Delivery Committees of the Board. 

With a background in the NHS, Keith has extensive management experience of the provision of health and social care services and has served on the Board of a number of public sector organisations. He established a social enterprise working in the field of work and health in 2012 and is now Executive Chairman of that organisation. 

Keith is a Chartered member of the Chartered Institute of Personnel and Development, an Honorary Fellow of the Faculty of Occupational Medicine, has an MBA in Health Strategy and Management from the University of Keele and holds a Diploma in Coaching.


Mike Foster, Vice Chair

Foster MMike Foster, Trustee Board Member and Chair of the Service Delivery Committee, is a solicitor with a portfolio of roles as an ombudsman, legal adviser to professional conduct panels and tribunal member. Previously he spent almost 20 years as a Legal Officer in the Royal Air Force in a variety of roles, from courts martial advocate to operational lawyer both nationally and for NATO, and has a Masters’ Degree in Defence Studies. In his last 5 years of service he was heavily involved with the Strategic and Operational leadership of the Legal Branch and the Royal Air Force itself. Mike is a retired rugby player and referee, social golfer and occasional dinghy sailor. 

Fiona Johnson, Treasurer

Fiona Johnson webFiona started her accountancy career in practice in Wiltshire then decided it wasn't for her and ran small businesses for the next 10 years.  However, the lure of the numbers was too strong and she now works as a Finance Manager for a charity in Dorset. Fiona has been the Treasurer of The Friends of North Dorset Women's Refuge for the last decade and has lots of experience with charity finance including within the Church of England.
Other interests include playing the piano, horse riding and poor attempts at yoga. 


Nigel Clarke, Company Secretary

Clarke Nigel Clarke, Company Secretary, is a retired civil servant with over 40 years’ experience in science and technology. Starting his career in materials science at AWRE Aldermaston, he moved on to computing where he gained a wide range of skills spanning systems support, design and engineering. His career included a three-year spell in internal audit, where he was responsible for auditing the management and integrity of major IT installations, after which he became project manager for a number of significant IT projects focussed on integrated business support applications. His project management experience culminated in delivering specialist medical IT systems in the UK and overseas. 


Andy Perry, Chair of the People Management Committee


Perry A pic

Andy joined the Trustee Board in 2015 and is Chair of the People Management Committee. A Fellow of the Chartered Institute of People & Development he is currently Head of Human Resources for Radioactive Waste Management, a subsidiary of the Nuclear Decommissioning Authority, and previously worked in a variety of HR roles for the UK Research Councils.  Prior to this he spent 20 years as an Officer in the Royal Navy in a range of management roles including operations in Nuclear Submarines and active service during the First Gulf War.  A Bath Rugby Club season ticket holder he is a keen follower of National Hunt horseracing and an avid Private Pilot with a group share in a 1970's Piper Cherokee light aircraft. 


Sharon Larkin, Trustee

sharon larkinSharon was appointed as a Trustee Board Member in 2016.  She is a member of the Chartered Institute of Personnel and Development and has worked in the area of Human Resources for more than 25 years in the public, not for profit and private sectors.  She is currently a member of the People Management Committee. 

In 2011 she joined apetito Ltd, the leading food producer for the health and social care sector, where she is currently Head of Human Resources.  Prior to this she worked for local government in Wiltshire, holding a variety of roles including Corporate Director with responsibility for Human Resources, Customer Services and Housing. 

Anna Symonds, Trustee

Anna Symonds web cropped sAnna Symonds has a background in customer service, specialising in customers in vulnerable circumstances and operations management. Anna currently works as a Social Policy Manager for Wessex Water and is responsible for helping increase the awareness and support for customers in vulnerable circumstances across Bristol, Bath, Somerset, Wiltshire and Dorset. Anna previously worked in the company’s control room as the Control Room Assistant Manager, where she was responsible for 3 teams that worked shifts covering 24/7. Anna also volunteered with Avon and Somerset Police as a special constable for five years and has a BA Hons degree in Philosophy. Anna also volunteers as a communications rep for WaterAid. 


Louise Simpson, Trustee



Louise is a passionate advocator for military families, working as a director of policy and research at the Army Families Federation.
Whilst working in publishing Louise found she had a skill for marketing which was put to more satisfying use when moving to work with disadvantaged young adults who felt unsupported and disenfranchised from the community. By setting up work placements, and access to vocational training Louise understood the value of empowering supported by advocacy to remove road blocks.
Louise now focuses on military families endeavouring to remove the disadvantages they face due to their soldier’s service. An innovative evidence gatherer, Louise works with the Ministry of Defence, Other Government Departments, academics and third sector to challenge policies and services which inadvertently cause disadvantage. Louise also develops relationships with organisations that can open up access to services that will provide families with the tools to take control of their lives.
Married to a soldier, Louise has 2 sons and moved 12 times in 17 years. Currently living in Wiltshire.


Nigel Jackson MBE, Trustee

Jackson N wNigel Jackson was appointed as a Trustee and member of the Finance and Income Committee in 2017. A Fellow of the Institute of Engineering and Technology, he retired from the Army as a Brigadier with wide-ranging experience from leadership roles across MOD, other government departments and international service. In his second career he worked in major companies in the defence and security industry sector. Latterly, he was the Director of his own consultancy company, specialising in operational and procurement advice and transformation, portfolio and programme management. He is the Secretary of the Wiltshire Historic Churches Trust and is active in a number of other voluntary roles. 



If you are interested in volunteering as a Trustee with Wiltshire Citizens Advice or would like to find out more about all our volunteering opportunities please go to our volunteer with us page

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