Get advice and Opening times

advice young familyWe're here to help. Whoever you are. Whatever the problem.

Our team of highly-trained advisers and experienced caseworkers provide a full range of advice services that you can access in whatever way suits you best:

Get advice: by phone

Get advice: online

Get advice: by email

Get advice: In person at your local Citizens Advice

Local Citizens Advice locations: Calne Chippenham Devizes Melksham Royal Wootton Bassett Salisbury Tidworth Trowbridge Warminster 

Please note all our offices and our adviceline are closed on bank holidays. If you need advice over a bank holiday weekend, advice is available online at citizensadvice.org.uk

Need advice? 

Client quote

Our service is free, confidential and open to everyone in the community. 

Staff are trained to give independent, impartial advice and information on a wide range of issues, including: money, debt, housing, employment, legal procedures, consumer problems, welfare benefits, immigration, education, health and family matters. 

We arm you with all the facts and possible outcomes of different options - that way you can make the decision that's right for you.

 

Get advice:

BTelephoney Phone  - Call 03444 111 444

This is the same number to dial whether you call from a mobile or a landline.

Lines are open Monday to Friday: 9am to 5pm, excluding bank holidays.

Calls to this service cost the same as calling 01 and 02 numbers. For more on call costs.

 

Get advice onlineOnline

Citizens Advice's self help website www.citizensadvice.org.uk has practical, reliable information to help you solve your problems 24/7.

The site also includes frequently asked questions in other languages.

The information is continually reviewed by Citizens Advice's team of advisers and covers the law in England, Northern Ireland, Scotland and Wales.
 

CABIn person at your local Citizens Advice office

Citizens Advice offer free, confidential, impartial and independent advice in person at many locations throughout Wiltshire. 

For advice in person call into one of our offices: 

Please note all our offices and our adviceline are closed on bank holidays.
If you need advice over a bank holiday weekend, advice is available online at citizensadvice.org.uk

ADDRESS OPENING TIMES

Calne
The Library, The Strand, Calne SN11 0JU  

Monday

10am to 3pm

Chippenham

3 Avon Reach, Monkton Hill, Chippenham SN15 1EE

Tuesday, Wednesday and Friday

10am to 3pm

Closed on Thursdays

Our Chippenham office will be closed on Mondays temporarily during October. We are sorry for any inconvenience caused.

Devizes

New Park Street, Devizes
SN10 1DY

Monday, Wednesday and Thursday

10am to 3pm

Melksham

Town Hall,
Market Place, Melksham
SN12 6ES

Friday

10am to 3pm

Royal Wootton Bassett

The Manor House Enterprise Centre,
High Street, Royal Wootton Bassett SN4 7AU
We are sorry but our office in Royal Wootton Bassett will be closed until further notice. 

For advice during this period go to: citizensadvice.org.uk

 

or call us on 03444 111 444

lines are open 9-5, Monday to Friday

 

or contact us for advice by email by clicking here 

or get advice in person at one of our other local offices - see above and below for opening times and locations. 

Salisbury
Five Rivers Health & Wellbeing Centre, Hulse Road, Salisbury SP1 3NR 

Monday, Tuesday, Thursday & Friday

10am to 3pm

Tidworth

The Community Centre,
Wylye Road Tidworth SP9 7QQ

Wednesday

10am to 3pm

Trowbridge

1 Mill Street
 
Trowbridge BA14 8BE

 Monday to Thursday

10am to 3pm

Warminster

The Library, Three Horseshoes Walk, Warminster BA12 9BT 

Tuesday

10am to 3pm 

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