We're ready to help private renters with housing problems

With more people renting privately than ever before, Wiltshire Citizens Advice is calling on renters to contact the charity for advice if they face a housing problem.

Last year Wiltshire Citizens Advice helped more than 500 people with a problem relating to a privately rented home.

The top three most common issues for people across Wiltshire were:

        Repairs and maintenance
        Rent and charges
        Tenancy deposit protection

 renting 2

One private renter turned to Wiltshire Citizens Advice for help because he had been issued with an eviction notice. He believed this was because he had made complaints about the property, including an oil boiler leak and plaster falling from the ceiling. 

Research by national Citizens Advice also shows that many homes in the private sector can fall short of basic standards. 

A YouGov survey of over 2,000 private renters in England found that a number of renters live in homes with disrepair. In some cases the problem can be long-running, existing before people move in. 

The charity found that 47% of those living in the South of England experienced mould or damp in their current home.

A further 40% of renters in the South had to put up with a broken heating system and 18% had to deal with a rodent or other animal infestation. 

A spokesperson for Wiltshire Citizens Advice, said:

“Homes should be a haven, rather than the source of stress.

“Many renters can come up against disrepair issues, but having a home in good working order is the very least that renters can expect. They shouldn’t feel like they have to put up with problems such as mould or a rat infestation.

“With the private renting population at an all-time high it’s important that people know they can get help with housing problems from Citizens Advice in Wiltshire by contacting 03444 111 444 or dropping into their local office." 

Posted in News

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