Our people

Wiltshire Citizens Advice employs around 60 people and has the support of over 120 volunteers. More than 15,000 people a year come to us for help and advice.
Our trustees, supporters, funders and partners are also essential to the success of our work.

Meet our Trustees

Our board of trustees is collectively responsible for the governance of the bureau and guides the direction and strategic management of Wiltshire Citizens Advice.

Keith Johnston, Chair of Trustees

Keith Johnston

Keith lives near Trowbridge and became a Trustee of the newly formed Wiltshire Citizens Advice in 2010, Vice Chair in November 2012 and Chair in April 2015, His term of office as Chair runs through until November 2018. Prior to appointment as Chair of Trustees, Keith chaired the People Management and then the Service Delivery Committees of the Board. 

With a background in the NHS, Keith has extensive management experience of the provision of health and social care services and has served on the Board of a number of public sector organisations. He established a social enterprise working in the field of work and health in 2012 and is now Executive Chairman of that organisation. 

Keith is a Chartered member of the Chartered Institute of Personnel and Development, an Honorary Fellow of the Faculty of Occupational Medicine, has an MBA in Health Strategy and Management from the University of Keele and holds a Diploma in Coaching.



Nigel Clarke, Company Secretary

Nigel Clarke, Company Secretary, is a retired civil servant with over 40 years’ experience in science and technology. Starting his career in materials science at AWRE Aldermaston, he moved on to computing where he gained a wide range of skills spanning systems support, design and engineering. His career included a three-year spell in internal audit, where he was responsible for auditing the management and integrity of major IT installations, after which he became project manager for a number of significant IT projects focussed on integrated business support applications. His project management experience culminated in delivering specialist medical IT systems in the UK and overseas. 

Andy Perry, Chair of the People Management Committee


Perry A pic

Andy joined the Trustee Board in 2015 and is Chair of the People Management Committee. A Fellow of the Chartered Institute of People & Development he is currently Head of Human Resources for Radioactive Waste Management, a subsidiary of the Nuclear Decommissioning Authority, and previously worked in a variety of HR roles for the UK Research Councils.  Prior to this he spent 20 years as an Officer in the Royal Navy in a range of management roles including operations in Nuclear Submarines and active service during the First Gulf War.  A Bath Rugby Club season ticket holder he is a keen follower of National Hunt horseracing and an avid Private Pilot with a group share in a 1970's Piper Cherokee light aircraft. 

Sim Ilyas, Trustee


Asim Ilyas  has a background in money advice services. Sim currently is employed as Client Services and Digital Manager at Aperture IVA (formally Grant Thornton IVA), managing specialist insolvency advice services for indebted personal clients across the South West.  He also provides consultancy services. Much of his consultative work has focused on transition, diversifying advice channels and third sector policy.  He also works with organisations to design and optimise social media output, create coordinated strategies online and maximise impact through technology. He has previously worked as a Money Advice specialist caseworker and a project manager for a money advice service. He has a BSc degree in Law and Psychology. 


Stephen Harris, Trustee

Stephen Harris has a background in advice and information and community engagement. Steve currently works for Wiltshire Council as a Community Engagement Manager and is responsible for the delivery of the Council’s community governance and engagement services in South West Wiltshire, including facilitation of the Council’s commitment to build more resilient local communities (enabling them to do more for themselves) and delivering a new Health & Wellbeing Centre in Tisbury. He supports South West Wiltshire Area Board, including direct support for elected representatives and its Health & Wellbeing Centre board of volunteers. He has previously worked as a Housing Options Manager, managed a secondary school advice & guidance outreach service and been an advocacy worker for vulnerable young people. He has a BA Hons degree in Politics and PG Diploma in Youth and Community Work. 

Anna Symonds, Trustee

Anna Symonds web croppedAnna Symonds has a background in customer service, specialising in customers in vulnerable circumstances and operations management. Anna currently works as a Social Policy Manager for Wessex Water and is responsible for helping increase the awareness and support for customers in vulnerable circumstances across Bristol, Bath, Somerset, Wiltshire and Dorset. Anna previously worked in the company’s control room as the Control Room Assistant Manager, where she was responsible for 3 teams that worked shifts covering 24/7. Anna also volunteered with Avon and Somerset Police as a special constable for five years and has a BA Hons degree in Philosophy. Anna also volunteers as a communications rep for WaterAid. 


We have also been joined by Sharon Larkin, Mike Foster, Fiona Johnson and Louise Simpson.


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