Get advice and Opening times

advice young familyWe're here to help. Whoever you are. Whatever the problem.

Get advice: By phone

Get advice: Online

Get advice: In person at your local Citizens Advice

Locations: Calne Chippenham Devizes Melksham Royal Wootton Bassett Salisbury Tidworth Trowbridge Warminster 

Please note all our offices and our adviceline are closed on bank holidays.

If you need advice over a bank holiday weekend, advice is available online at

Need advice? 

Client quote

Our service is free, confidential and open to everyone in the community. 

Staff are trained to give independent, impartial advice and information on a wide range of issues, including: money, debt, housing, employment, legal procedures, consumer problems, welfare benefits, immigration, education, health and family matters. 

We arm you with all the facts and possible outcomes of different options - that way you can make the decision that's right for you.


Get advice:

BTelephoney Phone  - Call 03444 111 444

This is the same number to dial whether you call from a mobile or a landline.

Lines are open Monday to Friday: 9am to 5pm, excluding bank holidays.

Calls to this service cost the same as calling 01 and 02 numbers. For more on call costs.


Get advice onlineOnline

Citizens Advice's self help website has practical, reliable information to help you solve your problems 24/7.

The site also includes frequently asked questions in other languages.

The information is continually reviewed by Citizens Advice's team of advisers and covers the law in England, Northern Ireland, Scotland and Wales.

CABIn person at your local Citizens Advice office

Citizens Advice offer free, confidential, impartial and independent advice from many locations. 

Please note all our offices and our adviceline are closed on bank holidays.
If you need advice over a bank holiday weekend, advice is available online at

For advice in person call into one of our offices: 

From May 2017 all our offices will be open between 10am and 3pm. Some offices will be open on different days than before.


The Library, The Strand, Calne SN11 0JU  


10am to 3pm 


3 Avon Reach, Monkton Hill, Chippenham SN15 1EE

Monday, Tuesday, Wednesday and Friday
10am to 3pm. 

Closed on Thursdays


New Park Street, Devizes
SN10 1DY

Monday, Wednesday and Thursday

10am to 3pm


Town Hall,
Market Place, Melksham
SN12 6ES


10am to 3pm

Royal Wootton Bassett

The Manor House Enterprise Centre,
High Street, Royal Wootton Bassett SN4 7AU


10am to 3pm

We are sorry but our office in Royal Wootton Bassett will be closed temporarily during June and July 2017.  

If you need advice during this period, advice is available online from us at or over the phone by calling 03444 111 444 (lines are open 9-5, Monday to Friday) or you can contact us for advice by email by clicking here or you can get advice in person at one of our other local offices - see above and below for opening times and locations. 

Five Rivers Health & Wellbeing Centre, Hulse Road, Salisbury SP1 3NR 

Monday, Tuesday, Thursday & Friday

10am to 3pm.


The Community Centre,
Wylye Road Tidworth SP9 7QQ


10am to 3pm


1 Mill Street
Trowbridge BA14 8BE


Monday to Thursday

 10am to 3pm  



The Library, Three Horseshoes Walk, Warminster BA12 9BT 



10am to 3pm 


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