Job Vacancies

updated 8th May 2012

If you are interested in volunteering for Wiltshire Citizens Advice or would like to find out more about volunteering opportunities please go to our volunteer for us page.  We have the following vacancies for paid work:

Benefits Caseworker – South Wiltshire

Salary: up to £20,152 plus 6% pension contribution (pro rata)

Hours: 18.5 per week, part-time.

Term: Two-year post

Wiltshire Citizens Advice have secured funding from Action for Wiltshire, to provide a comprehensive welfare benefits advice service in the south Wiltshire Area assisting clients to access their entitlements to welfare benefits and other sources of financial help.  Advice will be provided by telephone and face-to-face, at bureau locations or through home visiting.

The Caseworker will be based in Salisbury but must be prepared to travel.  Successful applicants will be able to demonstrate substantial recent welfare benefits casework experience, an ordered approach to casework, willingness to use IT, a commitment to working in partnership with other agencies, and the interpersonal skills needed to ensure the success of a new service.

 For an application pack (no CVs) please telephone (01225) 717905 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to Sandra Long, Advice Director, 1 Mill Street, Trowbridge, Wiltshire BA14 8BE

 Closing date: Monday 21^st May 2012 (12 noon)

Interviews: the week of 28^th May 2012

Social Policy Support Officer

10 hours per week - up to £19,515 p.a pro rata (subject to review)

1 year fixed term contract

33 days leave (incl. bank holidays) pro rata

This is an exciting opportunity to be part of a national Citizens Advice pilot project aiming to empower and educate consumers. Wiltshire Citizens Advice has funding to support and develop areas of this work locally and is seeking an enthusiastic Social Policy Officer to join our team.  Ideally you will be based in our offices in Trowbridge or Chippenham.

 You will need to have a good understanding of current consumer issues and the importance and impact social policy has on individuals and the wider community.  You will be able to promote key issues internally and externally and develop partnerships. You will need an ability to record, monitor and analyse data and present and report on it. Excellent communication and IT skills are essential.

 F or an application pack (no CVs) please telephone (01225) 717905 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or write to Sandra Long, Advice Director, 1 Mill Street, Trowbridge, Wiltshire BA14 8BE

Closing date: Wednesday 23^rd May 2012 (12 noon)

Interviews: w/c 28^th May 2012

 We are striving to achieve equal opportunities for all groups.